Claims service: 24-hour service, emergency response

Immediate assistance through our Adjuster-On-Call program

You can contact us whenever you need to report a claim –– 24 hours a day, seven days a week at our toll-free number, 800-945-7461 or, if you live in California, 800-811-3079.

Unfortunately, some claims result from situations that can only be called "emergency." For example:

• You return home to find your house has been broken into, and your front door is severely damaged and cannot be closed.
  
  
• Your car is damaged in an accident, and you're stranded far away from home.
  
  
• A fire causes severe damage to your home.

In situations like those, our operators can do more than record your claim.  Through our Adjuster-On-Call program, they will put you in touch with an adjuster who can provide immediate assistance, including help finding and contacting emergency services, car rental agencies and contractors.